Privacy Policy


This page explains the privacy policy (the “Privacy Policy”) for Trillenium (UK) Ltd (“Trillenium”) regarding the collection and use of information that can personally identify you whether you are a first-time or repeat visitor to our website (the “Service”). Unless different terms and conditions are specified in a form or contract provided to you by Trillenium, the terms and conditions of this Privacy Policy apply to Trillenium’s collection and use of personally-identifying information collected and stored on our website.

General Principles

Trillenium agrees to notify you of:

What personally identifiable information of yours or third party personally identification is collected from you through the web site; the organisation collecting the information; how the information is used; with whom the information may be shared; what choices are available to you regarding the collection, use and distribution of the information; the kind of security procedures that are in place to protect the loss, misuse or alteration of information under Trillenium control; how you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should contact Trillenium’s Support team:

Information Collection and Use

Trillenium is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Trillenium collects information from its users at several different points on our website.


In order to request information, a user must first complete the registration form. During this process a user is may be required to give their contact information (such as name, email address, company name, company website and country) and unique identifiers (such as username and password). This information is used to contact the user about the services on our site for which they have expressed interest.

Issues and Support Calls

Trillenium provides a bug and support call tracking and management service. Trillenium account owners are entitled to get a copy of their account database whenever they desire.


We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and personal information (like date of birth, residential address, etc.). This information is used for administration purposes and to support customer’s instructions to us. If we have trouble processing an instruction, this contact information is used to get in touch with the customer.


Cookies are used by the Trillenium website and we manage these on your behalf during each session in which you log onto the Trillenium website. You may request to opt out of the use of the cookies by us at an time by writing to us.

Log Files

We use IP addresses, browser type, operating system, referring URLs, page views, and access times to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.


We will share aggregated demographic information with our partners and advertisers. This will help us to attract the advertisers which most suitable to advertise on our website and partners that can provide our customers with added value services. This is not linked to any personal information that can identify any individual person.


This web site contains links to other sites. Please be aware that Trillenium is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/instruction form asks users to enter sensitive information (such as date of birth), then that information may be encrypted and may be protected with the latest encryption software in the industry. While on a secure page, such as an instruction page, the ‘lock’ icon on the bottom of web browsers such as Chrome, Firefox, Safari, Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.

If you have any questions about the security at our website, you can send an email to

Special Offers

Established customers may occasionally receive information on products, services, special deals, and a newsletter. We use an opt-out mechanism at the time of additional information sending. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Site and Service Updates

We also send the user site and service announcement updates. Members are able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your post code), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing the Trillenium support team at

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.

Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


It is Trillenium’s policy to respect the privacy of its customers. Therefore Trillenium will not monitor, edit or disclose your personal data unless required to do so by law, in accordance with a judicial or other governmental subpoena, warrant or order. Or unless Trillenium believes that such action is necessary to; (1) conform with the law or comply with legal process served on Trillenium; (2) protect and defend the rights or property of Trillenium; or (3) act under exigent circumstances to protect the personal safety of its customers or the public.