Yes, it can. You can always choose an address different from the one you added in your account.

At this moment, every item's 3D picture is available together with all the information needed.

You are guaranteed to have a genuine package delivered on time. In case the item is damaged, do not accept it but ask for the suitable documents or information about what to do next.

There is no such limitation.

In case you can’t use Trillenium while you’re at work, internet caffe or school, you probably have a closed firewall port 12005. If the 3D application loading stops at the so called “yellow screen” during loading of Trillenium Live! shop, your firewall port 12005 is closed.

Please contact your system-administrator and request opening of port 12005.

Trillenium is the world's first virtual 3D shopping mall. It's been made by the technology used for 3D modeling and PC games to expand users' experience during online shopping.

However, Trillenium is much more than just an ordinary web shop. Apart from a wider offer, there is also a possibility of social networking inside the mall.

You can interconnect with friends, talk, ask and get information from a virtual shop-keeper. Over a period of further development, Trillenium will evolve into a perfect social networking platform.

Yes, when previewing each product you will find detailed information about it. Moreover, if you need extra information, do not hesitate to contact the virtual salesman.

Mastercard, Visa, Amex, Diners

Both the selection and buying are very simple. Interface opens as soon as you click on item. You change the quantity and put it in your basket by clicking on "+". Then go to the cash desk and pay for it.

Always check the delivery contents first. In case of the wrong delivery, the best thing to do is to make a note to the deliverer. Do not receive the wrong delivery.

There are avatars offered upon entering Trillenium. Over a period of further development Trillenium will provide users with more options related to avatars.

Yes, there are. Though users should know the discounts are completely up to each store individually.

Users can walk through Trillenium as "guests". However, due to payment and delivery service you must login.

Due to more than one distributing center and in order to provide you with quality and fast service, some shops promptly require information about your location

No, there isn't. Trillenium is opened 24/7

This is only up to shops and credit card service providers.

Yes, there's a location map for all parts of the mall.

Use arrows and so called WSAD keys. Avatar rotation is done by pressing right or left arrow. Check the details on the Controls page.

Delivery time depends on the shop's service. It is clearly written in the shop information and it is viewable in every shop.

We plan to open all the best Croatian stores. Check the mall map for the list of stores.

Choose your own avatar upon entering Trillenium. You are always free to change it in your account.

There are all kinds of products such as food, IT goods etc. The selection is up to the trade companies in Trillenium.

Yes. The security is the same as in other online shops such as Amazon or eBay. Trillenium uses the world's top data security technology. Read Terms of use and Privacy policy.

Yes. While walking through the mall, you are able to text and talk to other users. Over a period of further development you will be able to participate in mutual activities such as kart racing, dance etc.

No requirements are needed for registration. All it takes is to fill registration form.
However, your personal data must be authentic due to delivery and payment.

Users can use Trillenium completely free of charge unlike tenants in which case a certain fee must be paid.

Long term users will have benefits such as prizes, discounts etc.

At the moment it is possible to pay by a credit or a debit card. In the future you will be able to pay by a prepaid model.

You can have items delivered anywhere in Croatia though the prices will be different due to the shops situated in the area of Zagreb. In the future, Trillenium will open its door in other Croatian cities which will provide favourable delivery conditions elsewhere.

Unity 3D is a platform on which Trillenium has been made. It allows the usage of 3D technology for the web browser display in different operative systems ( Windows 2000/XP/Vista/7,OS X,10.3.9 or new) as well as for the Internet browsers (Internet Explorer,Firefox,Safari,Opera...).

In order to use Trillenium you must install Unity 3D player (plug-in). The size of it is app.1.5MB and it enables you to see 3D graphics in your internet browser. You can compare it with Flash or Silverlight players which are used for multimedia contents. But unlike them, once you install Unity3D for all the browsers in your computer, you'll never have to do it again. Plug-in is safe to use and it doesn't take computer resources while it's out of usage.

• Install Unity3D plug-in (player)
• Check the version of your Unity player

No such limitation is present in Trillenium.

Yes, there is an avatar salesman in each shop who advises you about shopping. Yet, within defined hours there will be a real salesman answering all your questions.

Depending on the shopping activity, it is possible to review up to 12 months of shopping history.

Avatar salesmen will keep you posted on products, discounts and other information. Soon there will be a service for providing customers with current shopping facilities.